Vila Berlin

"Bardzo komfortowy dom, byliśmy w grupie rodzinnej, 4 dorosłych i 4 dzieci. Najważniejsze, że dzięki dużej powierzchni domu i ogrodu wszyscy mieliśmy swobodę.Dom poza tym jest kompletnie wyposażony. Jedno z łóżek ma też regulowane stelaże, co dla osób lubiących spać w wyższej pozycji jest bardzo wygodne."

"Aucun."

"Dobrze wyposażony obiekt. Kontakt z właścicielem obiektu bardzo dobry i w języku angielskim."

"Ciężki kontakt z osobą wydającą klucze ani nie rozmawiała ani nie rozumiała po angielsku."

"Duży dom, sporo miejsca nawet dla 8 osób, ale tylko 2 łazienki, w jednej zapchany prysznic."

"W kuchni był przygotowany ekspres do kawy na pastylki, ale pastylek nie było. Był ekspres przelewowy i tez nie było do niego kawy. Właścicielka nie mówi po angielsku. Bardzo utrudniona komunikacja. W Czechach spisują gości z dowodu , adresu na formularz do policji. Wszystko musza wiedzieć kto przyjechał i po co. W ogrodzie jest automatyczna kosiarka, która ani razu nie wyjechała z bazy, ale właścicielka miała pretensje, ze ktoś ją ruszał ( a za to dolicza 90euro ). Odbiór domu i zwrot kluczy trwa długo, właścicielka sprawdza każde łóżko, robi uwagi nawet na przestawione krzesło w inne miejsce."

"self check in was very easy, host explained in a message how to get into the house."

"none"

"The vila is located in a quiet village near Prague, there is a garage for parking. There is a lot of space. Fireplace was nice. Wished we did not use it for heating and only for atmosphere."

"There were 4 beds for sleeping, adequate temperature we had only in 2. When we arrived, there were 16 degrees Celsius in the living room (due to a malfunction to the heating system) and managed during the whole stay to rise it to 20 maximum with the fireplace. Generally it was not a comfortable stay due to this given some of us needed to sleep in the living room and we also had kids. The kitchen, hallways and bathroom were always cold. While I understand malfunctions can happen all the time and are temporary it affected our stay and general mood. Did not feel the owner empathised with that as they tried more to rationalise and dismiss rather than take responsibility. They offered a discount of 10% for the next stay for the inconvenience which I refused. I asked for a discount for this stay as I considered fair given we did not have the conditions we paid for (for a 4 stars stay) and I was generally ignored and just given (sometimes even contradictory) arguments."

"The jacuzzi and a beautiful and spacious master bedroom"

"The smallest room upstairs should have a mirror or wardrobe and the downstairs bed room connecting to dining should have a door for bedroom"

"Lovely garden and all the equipments and fully equipped kitchen"

"Everything was great we had a very pleasant stay It was very modern and spacious"

"The location was ok quite decent i have to say the garden was nice as well comfortable for grilling and having fun in it."

"We were about to give this villa a 8-10 rating before the incident on the last day. when we first entered the villa, we were given a whole book worth of instructions, where it told us to sort out paper, plastic and glass separately due to recycling. the lady also told us to sort out food wastes into the composter in the backyard. we also paid a deposit of 150eur that was meant to be given back to us after our stay. now i am gonna be honest we didnt uphold the trash sorting entirely, but we tried our best in the end to get it right. that was entirely our fault and is more than fair. what pissed me off was that on the last day when we were checking out, the lady refused to give us our deposit because we supposedly didnt sort out the trash properly. the problem being that we threw aluminum cans into the general waste. she asked us to sort it out by hand, like what? we paid 2000eur for our stay only to be forced to sort out trash by hand to get our deposit back. absolutely humiliating, embarrassing and unacceptable. after we pointed out in the friendliest way possible that we were never told to sort out aluminum and that we are refusing to do it, she started getting defensive, telling us to stop joking with her, saying we never saw recycling for aluminum - which i personally actually havent. after a bit of commotion we decided to finally sort it out, because we werent about to leave the 150eur deposit to them. after that she referred us to where there are trash containers for aluminum. so we went there, but there were none. there was only plastic and paper. now where were we meant to leave that trash since we couldnt take it back to the villa? either way, i do not understand what youre meant to use that trash can for, since you cant put paper, plastic, glass, aluminum, and food wastes into it. What we also didnt appricate was the manager of the house invited themselfs inside without any heads up no warnings."

"Big house, everything was there. The dishes, towels, grill, garden. We loved the house."

"The owner of this house couldn’t speak english AT ALL. We only speak russian, english, lithuanian. We tried to communicate to her with translate but she only talked in her own language. It was very difficult to ask anything. However when we texted through booking as we understood we talked with a different lady who can speak english. Well it was a little mess."

"You cannot even imagine how good and what quality of accommodation this villa offers. Such comfort and private life is hard to found on booking,com. This is something extraordinary."

"It would be helpful if the washing machine was connected to the water line and drain"