"Bardzo dobra lokalizacja, pomocna obsługa, czystość w hotelu."

"Niestety pokoje hotelowe mają już swoje lata i wagaja remontu. Basen także wymaga remontu i nie nadawał się do pływania, ponadto w basenie była zimna woda."

"The localization is just fantastic, crossing Reforma and Insurgentes. With Metrobus you reach all your customers and parties very easily."

"Some carpets could be revamped."

"The hotel is efficient and functional without glaring issues. The breakfasts were very good in terms of range and quality. The room was spacious and comfortable."

"The bathroom was a partial weakness, the shower was not hot in the evening and from time to time the bathroom was a bit smelly. In fairness the hotel solve the problem swiftly when reported."

"This is the third time I stay at Sevilla Palace. The place is in an amazing location, the rooms are very clean and spacious, the staff is always nice and quick to help."

"There was an event one week night with a singer at the restaurant level. The event lasted until 1 am. It was very loud in the room I was staying which was just above the restaurant level. I would've appreciated that they let me know about this event so I could've asked for a different room."

"Location was good . It was comfortable . Staff was okay . Price was ok ."

"No complimentary tea and coffee. No free breakfast . No refrigerater in the room ."

"The hotel is in a walkable and safe location, making it easy to explore the city. The rooms are clean enough, quiet, really spacious and have excellent water pressure and hot showers. The rooftop pool (although also dated) is the best part and offers great views, though the windows could use cleaning. The pool and hot tub are heated which was nice, and open late until 10 PM. The gym is limited but functional."

"It feels outdated and in need of renovations. When we requested a higher floor we were offered the 8th, only to later learn it’s the lowest floor. The shower leaks with no way to prevent it. They only provide two fresh towels per day. You have to pay extra for coffee in your room. Only one side of the bed has a bedside table/plug. The bed is a spring mattress and not very comfortable. Small upgrades could make a big difference in making this hotel feel more comfortable and modern. Honestly though based off of the roof pool alone I would rebook here."

"Absolutely perfect location, very nice staff, room waa big and had all the appliances and necessities. all in all nice place to stay and i would def recommend it."

"It could use a renovation in general but thats just my opinion and no way does it change my overall impression. U cant open the windows so the air in the room does get stale, but with AC running its not a major issue."

"The location was great and the style of the building is amazing. I felt like I was in a movie. The staff were great."

"The rooms are a little dated for the price but I think they make up for it with exceptional service."

"It was quite convenient in terms of distance to places we wanted to visit. The hotel is nice though dated. It looks that it must have been an amazing place 20 or so years ago. Most staff were really friendly."

"Some staff were, not rude, but it would have been nicer to deal with a vending machine. Traffic outside is crazy and the streets around are so cumbersome. Going out and returning were actually stressful. Something I found strange, was that floors seemed to be slanted."

"Great location with a pool and jacuzzi. Staff were friendly and helpful, they give fresh bottles of water after every room service too. Wifi is good."

"The blankets were thin and not cozy. There is an odd smell in the bathroom. The bus stop outside the hotel doesn’t sell metrobus cards so we had to walk to a different stop to purchase."